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At Mortgageclose.com, we are committed to protecting your privacy online. 
We created our Privacy Policy ("Policy") in order to demonstrate our commitment to protecting your privacy.
Our web site provides information about mortgage and real estate related services. We use the information that we collect to provide you with products and services requested. This Policy may change from time to time, so please check back periodically. Questions regarding this Policy should be directed to Privacy@Mortgageclose.com or may also be contacted directly at the following address:

1. What information does Mortgageclose.com collect from you?
   In order to better provide you with numerous products and services, Mortgageclose.com collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site. 
   
   Personally Identifiable Information
   This refers to information that lets us know the specifics of who you are. Personal information is requested when you order a product or service, enter contests or sweepstakes, apply for credit, fill out surveys, and send us feedback. For example, this information might include your name, address, telephone number, e-mail address, and product details. With this information, Mortgageclose.com can fulfill your request and better provide you with personalized services. 
   
   Non-Personally Identifiable Information
   This refers to information that does not by itself identify a specific individual. We gather certain information about you on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. For example, this information may include the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
   
   

2. Where do we collect information from you and how do we use it?
   Our primary goal in collecting personal information is to provide Mortgageclose.com's visitors with a superior online experience. We use the customer contact information to fill requests, to send promotional information, to enhance the operation of our site and administer our systems.
   
   Online Surveys and Polling
   In order to improve our services to you, we ask some of our customers to voluntarily complete surveys, which may be collected by an independent third party. Individual survey answers are confidential, although Non-Personally Identifiable Information is collected and disclosed to third parties. If you do not wish to participate in a survey, simply decline to participate when asked.
   
   Contests and Sweepstakes
   When you enter a contest or other promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners' list publicly available pursuant to certain states' laws. Your consent to such promotional use and disclosure of this information is a condition of your participation. As a condition of receiving any prize, you will be required to submit an Affidavit of Eligibility, for us to ensure that you are eligible to receive the prize according to the Contest Rules.
   
   Newsletters & Promotional E-mails
   We offer free newsletters and promotional e-mails as a service to our customers. We will send you newsletters and e-mails periodically listing current specials and deals. To stop receiving our newsletter, e-mail to us at optout@Mortgageclose.com
   
   Contact Information and Third Party Data
   If you contact Mortgageclose.com or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name and e-mail address in order to send you a reply. If other users or third parties send us correspondence about your activities or purchases on our site, we may keep the information in a file specific to you. We use a third party to help us provide customer service. In order to help you most effectively, we provide them with your order information.
   
   Affiliate Program
   Our Affiliate Program is administered by a third party, on a third party's Web site. Any information collected by them is not governed by this Policy.
   
   Cookies
   We use cookies in the operation of our site The use of cookies is an industry standard, and many major Web sites use them to provide useful features for their customers.Cookies are text files we place in your computer's browser to store your preferences. We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience at our web pages (e.g., to recognize you by name when you return to our site), enable you to save searches, and track homes in your portfolio.
   
   

3. With whom do we share your information?
   Fulfillment: The information collected by Mortgageclose.com is used only for the limited purposes of processing orders, keeping you informed about your order status, for statistical purposes, for improving our site and its performance, to serve ads, and to notify you of products or special offers that may be of interest to you. We will disclose your Personally Identifiable Information to third parties to charge your credit card, fill your order, deliver your order, provide customer service, provide you with credit and deliver promotional e-mails to you from Mortgageclose.com. For example, we must release your credit card information to the card-issuing bank to confirm payment; and release your address and telephone information to the delivery service to deliver products that you ordered. 
   
   Other Parties: We do not sell, trade, or rent your personal information to others without your consent. We may provide Non-Personally Identifiable Information about our customers' sales, traffic patterns, and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information. We may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of Mortgageclose.com, our users, or others. If customers do not pay us for products ordered, we may submit their account information to a third party collection agency. 
   
   Compliance with Service of Process or Law Enforcement: Occasionally Mortgageclose.com may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. Mortgageclose.com fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. 
   
   

4. How can you update or correct your Personally Identifiable Information?
   We believe you should have the ability to access and edit the personal information that you have provided to us. During the online ordering process you can review, change, or delete the information that you have submitted. You may change any of your personal information in your account online at any time. We encourage you to promptly update your information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your personally identifiable information will be completely removed from our backed-up databases. 
   
   

5. What are your choices regarding collection, use, and distribution of your information?
   Email: We may from time to time send you e-mail or other communications regarding current promotions, specials and new additions to the Mortgageclose.com site. You may "opt-out," or unsubscribe from our newsletters by following the unsubscribe instructions in any e-mail you receive from us, or by sending an e-mail to optout@Mortgageclose.com. After doing so, Mortgageclose.com users will not receive future communications or mailings unless they open a new account or enter a contest. 
   
   

6. What security precautions are in place to protect against the loss, misuse, or alteration of your information?
   At Mortgageclose.com you can be assured that your personal and account information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our customers is of utmost concern to us. Our secure servers protect the information using advanced firewall technology. When you access your account information, the information is kept on a secure server. All of the customer data we collect is protected against unauthorized access by physical security means. 
   
   

7. A special note about children's privacy
   You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age. If you are the parent or guardian of a minor under 18 years of age and believe that they have disclosed personally identifiable information to us, please contact us at privacy@Mortgageclose.com so that we may delete the minor's information.
   
   

8. You should carefully review privacy policies of any third party sites accessible from Mortgageclose.com
   Other sites accessible through our web site have their own privacy policies and data collection, use and disclosure practices. Please consult each site's privacy policy. Mortgageclose.com is not responsible for the policies or practices of third parties. Please be aware that this site may contain links to other sites on the Internet that are owned and operated by third parties. This Privacy Policy does not cover the information practices of those web sites linked to Mortgageclose.com. These other sites may send their own cookies to users, collect data, or solicit personal information. Additionally, other companies that place advertising on our site may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect. 
   
   On behalf of various sponsors, Mortgageclose.com provides sponsored links to third-party web sites. If you click on a sponsored link or banner ad, a "window" or "frame" containing a third-party's web site may appear in the foreground with the Mortgageclose.com web site in the background. Unless you are on Mortgageclose.com's web site, any time that you have moved to a window, you should assume that your personal information is being collected, used and disclosed in accordance with the windowed site's privacy policy (if any). If you are unsure as to whose privacy policy applies, please contact us by e-mail at privacy@Mortgageclose.com, or by sending a letter to the address below. 
   
   

9. Contacting Mortgageclose.com about privacy questions or concerns
   If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact Mortgageclose.com by sending a letter to: 
   Attn: Compliance Officer
   Mortgageclose.COM, Inc.
   1855 W. Katella Ave., Suite 200
   Orange, CA 92867
   You may also contact us by e-mail at privacy@Mortgageclose.com. 
   
   

10. Privacy Policy changes
    This Privacy Policy was last changed on July 06, 2001. Mortgageclose.com reserves the right to make changes to any terms or conditions of the Privacy Policy. The changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it.